Communication
Introduce yourself for the situation
Identify what listeners need to know about you.
Time, cost and impact: not specified
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913–936 of 1000 items
- Communication
Communicate an unwelcome update
Check facts and uncertainties.
Time, cost and impact: not specified
- Communication
Decline work you cannot do
Check the request against current capacity.
Time, cost and impact: not specified
- Communication
Ask for details when receiving criticism
Hear the point without assuming every claim is correct.
Time, cost and impact: not specified
- Communication
Give feedback on work without attacking the person
Choose an observable part of the work.
Time, cost and impact: not specified
- Communication
Explain a difficult idea with an example
Choose one concept and a familiar situation.
Time, cost and impact: not specified
- Communication
Practice words listeners confuse
Choose a word that was actually misheard.
Time, cost and impact: not specified
- Communication
Reduce jargon in one message
Mark words needing specialist knowledge.
Time, cost and impact: not specified
- Communication
Speak to a small willing group
Choose a familiar topic and one main point.
Time, cost and impact: not specified
- Communication
Record your own explanation privately
Choose a short explanation.
Time, cost and impact: not specified
- Communication
Choose a channel appropriate to the topic
Identify necessary recipients and sensitivity.
Time, cost and impact: not specified
- Communication
Summarize a meeting with task owners
Separate decisions from open questions.
Time, cost and impact: not specified
- Communication
Summarize what you heard before replying
Listen to a complete point.
Time, cost and impact: not specified
- Problem Solving
Set selection criteria before choosing
Separate requirements from preferences.
Time, cost and impact: not specified
- Problem Solving
Ask someone to review your reasoning
Share a brief problem, options and evidence.
Time, cost and impact: not specified
- Problem Solving
Describe the problem before proposing a fix
Describe a concrete blockage.
Time, cost and impact: not specified
- Problem Solving
Write a bounded lesson from one solution
Summarize the problem, attempt and observations.
Time, cost and impact: not specified
- Problem Solving
Record reasons before an important choice
Write the decision and feasible options.
Time, cost and impact: not specified
- Problem Solving
Describe an option's opportunity cost
Identify a limited resource such as time or budget.
Time, cost and impact: not specified
- Problem Solving
Write down untested assumptions
Mark statements based on guesses.
Time, cost and impact: not specified
- Problem Solving
Inspect a chart's axes and time range
Read units, time range and axis baseline.
Time, cost and impact: not specified
- Problem Solving
Normalize baht figures before comparison
Check whether amounts are per unit, month or year.
Time, cost and impact: not specified
- Problem Solving
Look for repeated problems in records
Collect dated events for a defined period.
Time, cost and impact: not specified
- Problem Solving
Check a trial's unintended effects
Ask who received extra work beyond the target result.
Time, cost and impact: not specified
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