One practical step
CommunicationCommunicate an unwelcome update
Check facts and uncertainties.
- Time: Not specified
- Cost: Not specified
- Impact: Not specified
- Difficulty: Not specified
- Evidence not rated
Done when
Explain facts, effects and options.
Check facts and uncertainties.
Who this is for
For delays or changed outcomes; do not conceal relevant facts.
Why this matters
The recipient knows what happened and the next decision.
How to do it
An original activity to try, adapt or skip for your circumstances; outcomes are not guaranteed.
- Check facts and uncertainties.
- Explain the event and effects without vague blame.
- Offer feasible options and a next-update date.
Evidence and references
There are no references for this item yet.
Last reviewed: · Version 2