One practical step
CommunicationSummarize what you heard before replying
Listen to a complete point.
- Time: Not specified
- Cost: Not specified
- Impact: Not specified
- Difficulty: Not specified
- Evidence not rated
Done when
The speaker can confirm or correct you.
Listen to a complete point.
Who this is for
For conversations allowing clarification, not interrogation.
Why this matters
You can check understanding before offering a response.
How to do it
An original activity to try, adapt or skip for your circumstances; outcomes are not guaranteed.
- Listen to a complete point.
- Paraphrase the issue and request in your words.
- Check accuracy before responding.
Evidence and references
There are no references for this item yet.
Last reviewed: · Version 2