One practical step
CommunicationAsk for details when receiving criticism
Hear the point without assuming every claim is correct.
- Time: Not specified
- Cost: Not specified
- Impact: Not specified
- Difficulty: Not specified
- Evidence not rated
Done when
Understand the event behind the comment.
Hear the point without assuming every claim is correct.
Who this is for
For feedback recipients; pause abusive exchanges.
Why this matters
You have enough context to evaluate the comment.
How to do it
An original activity to try, adapt or skip for your circumstances; outcomes are not guaranteed.
- Hear the point without assuming every claim is correct.
- Ask for a concrete event or work example.
- Summarize and choose what to verify or change.
Evidence and references
There are no references for this item yet.
Last reviewed: · Version 2