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Write a suitable refund policy

List returns, cancellations, defective delivery and contact routes.

  • Time: Not specified
  • Cost: Not specified
  • Impact: Not specified
  • Difficulty: Not specified
  • Evidence not rated

Done when

Customers can read it before buying.

List returns, cancellations, defective delivery and contact routes.

Who this is for

For sellers; check consumer rights for the specific business model.

Why this matters

Clear terms let people inspect rights and procedures before purchase.

How to do it

Guidance compiled from the references below; follow the applicability notes for this item.

  1. List returns, cancellations, defective delivery and contact routes.
  2. Check applicable law and platform terms; do not exclude statutory rights.
  3. Have suitable advice confirm the dated policy and show it before purchase.

Evidence and references

  • Other
    สิทธิของผู้บริโภค(Opens in a new tab)สำนักงานคณะกรรมการคุ้มครองผู้บริโภคConsumer information, fair-contract and redress rights; direct-marketing cancellation duties require checking applicability, not universal refund deadlines. อ่านประกอบการเรียบเรียง / Accessed: 2026-10-05

Last reviewed: · Version 2

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