One practical step
Business and ProjectsChoose a specific customer problem
Write who struggles with what task and when.
- Time: Not specified
- Cost: Not specified
- Impact: Not specified
- Difficulty: Not specified
- Evidence not rated
Done when
Identify the person and situation.
Write who struggles with what task and when.
Who this is for
For early ideas; this exercise needs no investment or incorporation.
Why this matters
A concrete situation can be discussed with real users.
How to do it
An original activity to try, adapt or skip for your circumstances; outcomes are not guaranteed.
- Write who struggles with what task and when.
- Describe an observed incident rather than universal demand.
- Mark assumptions as questions for users.
Evidence and references
There are no references for this item yet.
Last reviewed: · Version 2