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One practical step

Business and Projects

Create an order intake process

Define product, quantity, options and delivery fields.

  • Time: Not specified
  • Cost: Not specified
  • Impact: Not specified
  • Difficulty: Not specified
  • Evidence not rated

Done when

Capture necessary order information.

Define product, quantity, options and delivery fields.

Who this is for

For order handlers; collect only necessary customer data.

Why this matters

Orders contain delivery information in one place.

How to do it

An original activity to try, adapt or skip for your circumstances; outcomes are not guaranteed.

  1. Define product, quantity, options and delivery fields.
  2. Test a fictional order end to end.
  3. Send a confirmation summary before fulfilment.

Evidence and references

There are no references for this item yet.

Last reviewed: · Version 2