One practical step
CommunicationSoften a harsh written message
Mark sarcasm or character judgments.
- Time: Not specified
- Cost: Not specified
- Impact: Not specified
- Difficulty: Not specified
- Evidence not rated
Done when
Keep the request clear without insulting the recipient.
Mark sarcasm or character judgments.
Who this is for
For revising a draft; retain necessary boundaries.
Why this matters
You can state the request without personal judgments.
How to do it
An original activity to try, adapt or skip for your circumstances; outcomes are not guaranteed.
- Mark sarcasm or character judgments.
- Replace them with observations and the requested action.
- Check that the request remains clear and respectful.
Evidence and references
There are no references for this item yet.
Last reviewed: · Version 2