One practical step
Side IncomeList service exclusions
Compare deliverables with common extra requests.
- Time: Not specified
- Cost: Not specified
- Impact: Not specified
- Difficulty: Not specified
- Evidence not rated
Done when
Customers know the boundaries before agreeing.
Compare deliverables with common extra requests.
Who this is for
For services where extra work could be assumed.
Why this matters
There is less ambiguity about the quoted scope.
How to do it
An original activity to try, adapt or skip for your circumstances; outcomes are not guaranteed.
- Compare deliverables with common extra requests.
- List exclusions such as source files or maintenance.
- Confirm them and explain how extra work will be quoted.
Evidence and references
There are no references for this item yet.
Last reviewed: · Version 2