One practical step
Social MediaPrepare a private complaint route
Choose a channel limited to responsible handlers.
- Time: Not specified
- Cost: Not specified
- Impact: Not specified
- Difficulty: Not specified
- Evidence not rated
Done when
Reporters know the recipient and privacy limits.
Choose a channel limited to responsible handlers.
Who this is for
For moderators able to handle complaints.
Why this matters
Reporters need not expose their concern to the entire group.
How to do it
An original activity to try, adapt or skip for your circumstances; outcomes are not guaranteed.
- Choose a channel limited to responsible handlers.
- Explain required details, access and confidentiality limits.
- Test a fictional report and define acknowledgement and follow-up.
Evidence and references
There are no references for this item yet.
Last reviewed: · Version 2