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One practical step

Transport

Verify your booked vehicle before boarding

Compare the vehicle and driver with the booking.

  • Time: Not specified
  • Cost: Not specified
  • Impact: Not specified
  • Difficulty: Not specified
  • Evidence not rated

Done when

The vehicle matches the booking and destination.

Compare the vehicle and driver with the booking.

Who this is for

Booked-ride users; contact the service when details differ.

Why this matters

Discrepancies should be resolved before boarding.

How to do it

An original activity to try, adapt or skip for your circumstances; outcomes are not guaranteed.

  1. Read the registration, vehicle model and driver details in the booking.
  2. Compare them with the arriving vehicle and confirm the destination.
  3. Do not board if they differ; contact the service from a safe waiting place.

Evidence and references

There are no references for this item yet.

Last reviewed: · Version 2