One practical step
WorkWrite a handover guide for recurring work
Document a recurring task and let a recipient try the guide.
- Time: Not specified
- Cost: Not specified
- Impact: Not specified
- Difficulty: Not specified
- Evidence not rated
Done when
A recipient can follow the guide in a trial.
Document a recurring task and let a recipient try the guide.
Who this is for
Do not include passwords or ways around required controls.
Why this matters
A trial by another person reveals steps the writer may take for granted.
How to do it
An original activity to try, adapt or skip for your circumstances; outcomes are not guaranteed.
- Document one task’s inputs, steps and finish condition.
- Include approval points and what to do when information is missing.
- Have a recipient try it in an appropriate setting and revise from their questions.
Evidence and references
There are no references for this item yet.
Last reviewed: · Version 2